FAQ

General Questions

What are grounded (earthing) bedsheets and mats?

Grounded or earthing products are designed to help connect your body to the Earth’s natural electrical energy while you rest. They use conductive materials that, when properly connected, allow this grounding connection during sleep or relaxation.


How do grounded bedsheets work?

Grounded bedsheets contain conductive fibers that connect to a grounding cord. When the cord is connected to a properly grounded outlet or grounding source, the sheet may help support a natural grounding connection while you sleep.

These products are intended for general wellness and comfort and are not medical devices.


What benefits do people commonly report?

Many users report feeling:

  • More relaxed during sleep

  • Improved sleep comfort

  • A calmer nighttime routine

  • Reduced restlessness

Individual experiences vary, and results are not guaranteed.


Are GroundedNights products medically approved?

No. GroundedNights products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are designed to support overall wellness and relaxation.

If you have a medical condition or implanted medical device (such as a pacemaker), please consult your healthcare professional before use.


Product & Usage Questions

What materials are used in your grounded products?

Our grounded products are made using high-quality fabrics combined with conductive materials designed to support grounding. Full material details are listed on each product page.


How do I use a grounded bedsheet or mat?

Simply place the grounded bedsheet on your mattress (or the mat where you plan to rest), attach the grounding cord to the connector on the product, and plug it into a properly grounded outlet or grounding source as instructed.

Detailed usage instructions are included with your order.


Is it safe to use grounded products?

When used as directed, grounded products are designed for safe indoor use. Always:

  • Use only the included grounding cord

  • Avoid using damaged cords

  • Keep the product dry

  • Plug only into properly grounded wall outlets

Please review the safety guide included with your product.


Can children or pets use grounded products?

Children and pets should always be supervised around cords and connectors. If you plan to use grounded products with children, ensure cords are secured to avoid tripping or entanglement.


Care & Maintenance

How do I wash grounded bedsheets or pillowcases?

We recommend:

  • Gentle wash

  • Cold or warm water

  • Mild detergent

  • Air dry or low-heat tumble dry

Avoid bleach, fabric softeners, and harsh chemicals, as they may reduce fabric longevity.

Always follow the care instructions provided with your product.


Will washing affect the grounding performance?

Proper care helps maintain fabric quality and performance over time. Like all textiles, normal wear may occur with repeated washing. Following care instructions is important for longevity.


Shipping & Orders

Where do you ship?

We currently ship to:

  • United States

  • United Kingdom

  • Australia
    and select international locations.

Shipping details and delivery estimates are listed on our Shipping Policy page.

How long does delivery take?

Orders typically process within 5–7 business days.
Estimated delivery times vary by location and shipping method and are shown at checkout.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number and link. Tracking updates may take up to 48 hours to appear.

Returns & Refunds

What is your return policy?

We offer a 90-night return window from the delivery date. Items must meet eligibility conditions outlined in our Refund Policy.

Please review the full Refund Policy for details.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the return is due to a confirmed issue such as a defective or incorrect item.

What if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, contact us immediately at info@groundednights.com with your order number and clear photos or videos. We’ll work with you to resolve the issue.

Support & Contact

How can I contact customer support?

You can reach our support team by emailing info@groundednights.com.
We aim to respond within 24–48 business hours.

Can I change my address after placing an order?

Address changes are only possible before an order ships. Once shipped, we cannot modify delivery details.

Final Note

GroundedNights products are designed to support a calming and comfortable sleep environment. Individual experiences may vary, and these products are not a substitute for professional medical advice.